Home2Host
We Handle the Guests - You Enjoy the Rest!
Who are we?
about us
Home2Host is a company established with the purpose of providing professional property management for short-term rentals. Renting out properties through platforms such as Airbnb, Booking, and others is becoming increasingly popular and preferred. This allows property owners not only to earn additional income from their property but also to use it whenever needed.
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However, this activity requires time and effort – cleaning, communication with guests, welcoming, check-in, and price adjustment. Home2Host takes care of all these responsibilities and manages your property comprehensively, focusing on optimization and maximizing your income.
PROFESSIONAL CREATION OF ACCOUNT
We create and maintain your property’s profile in a way that makes it stand out from the competition. We pay attention to every detail – from the description to the presentation of the amenities – to attract more bookings. We use carefully selected professional photos that visually highlight the property’s strengths and inspire guests to choose it at first sight.
PRICE CALCULATION
We developed an intelligent pricing strategy that adapts seamlessly to real market dynamics. Our algorithm monitors trends, seasonal patterns, and local events to deliver the most competitive rates and optimal stay conditions. This approach boosts occupancy and maximizes your revenue across all major platforms — including Airbnb, Booking, and beyond.
COMMUNICATION AND HOSPITALITY FOR YOUR GUESTS
We take care of all guest communication — before, during, and after their stay — providing prompt, friendly responses, personalized attention, and a warm experience that results in higher ratings and more bookings. Guests are greeted at a time that suits them best, and we make sure they feel welcome from the very first moment. We also offer a customized guide with curated recommendations for local attractions, restaurants, hidden gems, and useful contacts — turning every stay into a truly memorable experience.
MAINTANENCE AND CLEANING
Your property always stands out in immaculate condition. After every stay, we ensure freshly washed and neatly pressed bed linens and towels, fully restocked amenities, and spotless cleanliness that impresses guests from the very first moment. And should any issue arise, our trusted team of technicians and maintenance professionals responds quickly and efficiently to keep your property in perfect shape.
INTERIOR DESIGN
Our designer makes sure your property looks not just organized, but truly inviting and full of charm. Through fresh paint, elegant décor, and thoughtfully chosen details, the space is transformed into a true gem. It’s the little touches that create the big picture – giving your property a refined, professional look that captures attention, brings more bookings, and boosts your revenue.
SECURITY
Your property is in trusted hands. We carefully vet every guest, working only with verified profiles and top-rated users. Our check-in process ensures peace of mind for you and comfort for your guests — because security and trust are the foundation of a seamless stay and a steady stream of 5-star reviews.
Start Smart
Price: 350 BGN *one-time service- Creation and setup of your property profile on Airbnb and Booking.com
- Professional photoshoot of the property
- Market research and price targeting
- Property inspection and interior consultation
- Implementation of a self check-in system
Full Care
25% *of the net booking revenue- Complete property management from A to Z
- Optimization of listings, calendars, and pricing
- Dynamic pricing strategy based on demand, dates, and events
- Organization of professional cleaning with a checklist
- Restocking with fresh linens, towels, and supplies
- Self check-in and guest communication in Bulgarian, English, German, and Russian
Home Refresh
Price: Custom offer based on the property’s specific needs- Interior decoration and refresh after property inspection
- Wall refresh (paint, wallpaper, artwork)
- Selection and arrangement of decorative elements (pillows, vases, souvenirs, etc.)
Frequently asked questions
Properties located in the city center or near key landmarks that attract tourists perform best on the short-term rental market. Apartments with a fresh renovation and modern décor stand out from the competition — without the need for expensive furnishings. What truly matters is that the property is functional, safe, and well-maintained, as guest comfort is the key to strong revenue and repeat bookings.
Every property intended for short-term rental must be registered with the local municipality as a Class B accommodation and listed in the Unified Tourist Information System (ESTI). Owners are required to report guest data and pay a tourist tax — and in some cases, a patent tax or VAT. This ensures that the activity is fully legal and transparent.
We’ll conduct a competitive market analysis to determine the best price for your listing on Airbnb and Booking. We believe in dynamic pricing and use expert-developed algorithms and tools to calculate the optimal rate for each period, taking all relevant factors into account.
No, your neighbors cannot forbid you from renting out your apartment short-term. Registering the property as a Class B accommodation under the Tourism Act does not require approval from the neighbors. However, the homeowners’ association has the right to set a higher maintenance fee — up to three to five times higher — for apartments that are rented short-term and officially registered for this activity.
The Home2Host management commission is 25% of the net revenue you receive from the platform, after the cleaning fee has been deducted. It is calculated once the platform’s own commission — Airbnb, Booking.com, or others — has been subtracted. This means you pay the commission only on the actual funds received, ensuring maximum transparency and clarity in all calculations.
The owner’s expenses during the rental period include all utility bills such as electricity, water, and internet, as well as building maintenance fees in accordance with the Condominium Property Management Act. In addition, the owner is responsible for paying all taxes related to the rental activity — including the tourist tax, patent tax, and others — as well as any taxes arising from the income received.
Some level of wear and tear is normal with any type of rental. In the case of short-term stays, any damage is promptly repaired to keep the property ready for the next guests. BnB Manager ensures professional and timely maintenance, as well as full assistance in claiming compensation through Airbnb’s Aircover insurance when applicable.